Do you provide full refunds, and how does the refund process work?Updated a year ago

We do not offer full refunds except within our 60-day trial guarantee. In the case of damaged or incomplete shipments where a replacement is not necessary, we apply cash discounts. Any applicable credit will be automatically applied to your credit card or original method of payment, a process that may take up to 10 days, depending on your payment service. For any inquiries regarding refunds or damaged shipments, please contact our Client Services team at [email protected].